Call Center - Outsourced Technical Support - 24/7 Customer Support - Live Agent Support
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Call Center Services

In today's technology-driven world, we understand that meeting your customers' needs is crucial to the success of your business.

Our 24/7 customer call center support solutions allow you to outsource this demanding and often costly element of your business.  We allow you to optimize your customer retention and management by providing world-class technical support leveraged by our friendly staff and advanced technology.

Your customers and partners demand a high level of responsiveness, personal attention, and availability.  We have become a leading provider of outsourced xSP call center services by integrating the best people, best practices and best technologies available at significant savings over our competitors.

Focusing on customer retention, we provide many value-added services including, customer sign-up, provisioning, system integration, and much more.

Located in the United States, we feel that we can best serve the needs of our clients by utilizing people that not only understand the technologies, but understand our culture.

Our highly qualified and friendly staff  provide 24/7 customer service and technical support including:

  • Live agent phone support

  • Web chat support

  • E-mail support

  • Custom CRM applications

When your customers need reliable assistance using your products, we have the answers. Our call center is ready all day, every day to care for your customers’ needs.

Don't wait until you are overwhelmed with technical support and help desk issues to decide it's time to outsource. Speak to a representative today about the many ways that we can help your customers get the answers they need.
 

 

Typical Pricing Models

  Subscribers 0-500 501-2k 2k-10k 10k+
  Non Branded 12 hour $0.95 $0.85 $0.75 $0.65
  Non Branded 24 hour  $1.45 $1.25 $1.15 $1.00
  Branded 12 hour $1.00 $0.90 $0.80 $0.70
  Branded 24 hour $1.50 $1.30 $1.20 $1.05
  Reporting $100 $100 $100 $100

 

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